Contact Us

Head Office

Corporate Office

Cnr Grafton & Hartley Streets
Cairns QLD 4870

Postal Address

PO Box 594
Cairns QLD 4870

P + 61 7 4052 3888
F
+ 61 7 4052 3853
E
enquiries@portsnorth.com.au 

Office Hours - 8.20am - 5.00pm (Monday to Friday)

Cairns Marlin Marina

Marina Office

1 Spence Street (PO Box 594)
Cairns QLD 4870

P + 61 7 4052 3866
F + 61 7 4052 3810
E marina@portsnorth.com.au

Office Hours - 8.00am - 4.00pm (Monday to Friday)


Shipping Enquiries

P + 61 7 4051 2558
E enquiries@portsnorth.com.au

After Hours Emergencies

P + 61 7 4051 2558

Development Assessment or Planning Enquiries

E planning@portsnorth.com.au


FEEDBACK AND COMPLAINTS

If you wish to provide feedback or lodge a complaint, please use the form at the bottom of this page

Email Enquiry

First Name

Last Name

Phone Number

Email

Nature of Enquiry *
Ports
Corporate
Employment
Feedback
Other

Enquiry


Feedback and Complaints

What is the nature of your feedback? *
Feedback
Complaint
Area / Department - what does your feedback or complaint relate to? *
Cairns Malin Marina
Port Operations
Safety
Environment
Infrastructure and facilities
Corporate
Other

Details of feedback or complaint - please use as much detail as possible Complainants are encouraged to provide as much information as possible which may be of assistance when investigating the complaint.

Location related to the feedback or complaint

Contact name While anonymous complaints are not encouraged, they are accepted. It should be noted however, that anonymous complaints may be more difficult to investigate and a resolution to the complaint might be difficult to obtain.

Contact email All complaints will be acknowledged upon receipt as soon as possible and within three business days (where possible). By providing your details, you consent to being contacted by Ports North in relation to the details of this form.

Desired outcome

I consent to the details of this feedback or complaint being recorded *
If you select no, your form will be immediately deleted upon receipt.