Feedback and Complaints

Feedback and Complaints

What is the nature of your feedback? *
Feedback
Complaint
Area / Department - what does your feedback or complaint relate to? *
Cairns Malin Marina
Port Operations
Safety
Environment
Infrastructure and facilities
Corporate
Other

Details of feedback or complaint - please use as much detail as possible Complainants are encouraged to provide as much information as possible which may be of assistance when investigating the complaint.

Location related to the feedback or complaint

Contact name While anonymous complaints are not encouraged, they are accepted. It should be noted however, that anonymous complaints may be more difficult to investigate and a resolution to the complaint might be difficult to obtain.

Contact email All complaints will be acknowledged upon receipt as soon as possible and within three business days (where possible). By providing your details, you consent to being contacted by Ports North in relation to the details of this form.

Desired outcome

I consent to the details of this feedback or complaint being recorded *
If you select no, your form will be immediately deleted upon receipt.